At Family Care Solutions, we value your privacy and are committed to protecting your personal information in accordance with Shariah principles and applicable data protection laws. We collect and use your personal data solely for legitimate purposes related to the administration of your Takaful participation, including issuing certificates, managing contributions, assessing risks, handling claims, and providing customer support.

Your data may include personal identification details, contact information, health records, financial background, and any other relevant information necessary to provide you with Takaful coverage and related services. We ensure that such information is collected with your full consent, used responsibly, and kept strictly confidential.

We do not sell, rent, or share your personal data with any third parties for marketing purposes. Information may be disclosed only to authorized entities such as:

• Regulatory bodies (as required by law)
• Re-Takaful (reinsurance) providers
• Appointed medical professionals or service providers
• Shariah advisors and internal compliance officers

All disclosures are made with the highest level of confidentiality and solely for purposes that align with the objectives of Takaful.

We have implemented appropriate technical and organizational safeguards to protect your data from unauthorized access, misuse, loss, or alteration. This includes secure IT systems, limited access controls, and regular audits.

In line with your rights under the law, you may at any time:

• Access or request a copy of your personal information held by us
• Request corrections or updates to inaccurate or incomplete data
• Withdraw consent (where applicable) to the use of your data

We retain your information only for as long as necessary to fulfill the purposes stated above, or as required by legal or regulatory obligations.

Our privacy practices are guided not only by legal standards but also by Islamic ethical principles such as Amanah (trust), Adl (justice), and Maslahah (public benefit). We treat your personal data as a sacred trust and will always act in your best interests.